Sashleigh Aust is firmly committed to maintaining the privacy rights of our customers. Under no circumstances will we pass any information regarding you to any third parties other than as required for processing your order, or for legal requirements.
For processing an order, we will record the your name, address, email address, and delivery information. Payment processing is managed by Paypal and no information is shared regarding your accounts. Sashleigh/BubbsAndMe will erase all customer information upon request.
If we should receive a complaint about any part of our service, by phone, e-mail or letter, then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially and effectively.
Please note that our normal working hours are between 10:00am and 3:00pm Monday to Friday. Email is available 24/7.